How do you create a very memorable hospitality expertise that retains friends coming again? On this episode of The Turndown, James Kendall LaRue, COO of LOGE, shares his journey from consulting to main an progressive hospitality model that prioritizes neighborhood and authenticity. With properties designed to get friends out of their rooms and related with one another and the outside, LOGE blends know-how and personalised hospitality to create memorable moments throughout its rising community of experiential stays.
Kendall discusses how LOGE leverages tech to streamline operations whereas empowering group members to deal with human-to-human interactions and shares insights on why authenticity and real care are the core competencies he seeks in leaders. With a novel strategy to staffing, coaching, and neighborhood engagement, Kendall explains why true hospitality is about creating significant experiences, not simply promoting rooms.
About Cloudbeds
Cloudbeds is the main platform redefining the idea of PMS for the hospitality trade, serving tens of hundreds of properties in additional than 150 nations worldwide. Constructed from the bottom as much as be masterfully unified and scalable, the award-winning Cloudbeds Platform brings collectively built-in and built-in options that modernize lodge operations & finance, distribution & advertising and marketing, visitor expertise, and income & analytics. Based in 2012, Cloudbeds has been named a high PMS, Lodge Administration System and Channel Supervisor (2021-2025) by Lodge Tech Report, World’s Greatest Lodge PMS Options Supplier (2022) by World Journey Awards, and acknowledged in Deloitte’s Expertise Quick 500 in 2024.
Paula Carreirao
PR & Associate Advertising and marketing Specialist